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Safety Information:
Whether you use it for cooking, heating your hot water, drying your clothes or heating your home, natural gas is a marvelous servant, especially when conserved and used safely. Natural gas has a safety record that is outstanding. As with any energy source, there are things you need to know to properly use it.
Everyone in your household or business is encouraged to learn how to properly operate natural gas appliances and to become familiar with safety precautions. It is important to operate and maintain your appliances and equipment in accordance with the manufacturer's instructions.
Valley Energy also has guidelines, codes and regulations that all customers must follow. These include allowing access to our meter installations and equipment, internal piping regulations, locations of buildings next to a pipeline, venting regulations, proper installation of piping and appliances, etc. Many regulations are found in the National Fuel Gas Code, Z223, NFPA. For information about this code or any Valley Energy regulation, call or visit our office.
Call Before You Dig information can be found in that section of this web site or by contacting the appropriate state's One Call web site that can be linked from this site.
Read all of this information and discuss it with your family members.
We offer a variety of free brochures on safety issues. "If you can't light it, don't fight it" reviews information about safe pilot lighting. "Has your chimney been cleaned or checked" provides information about how to recognize the presence of carbon monoxide and what to do if it is present in your home. There is a brochure that will give you an idea of what gas smells like and what to do when you smell it. If you have any questions or just need help, stop in or call our office and we will be glad to assist you.
If You Think You Smell Gas:
What you don't do is as important as what you do!
DON'T: light a match or candle
operate or turn any electrical switches on or off
use the telephone
and don't try to find the source yourself
DO: extinguish any cigarettes
GET OUT. Even if it is a faint smell of gas, leave the
building immediately.
use a neighbor's phone, cell phone or pay phone to call the
gas company.
Do not use a cell phone in the building
CALL: 570-888-9664 or 1-800-998-4427
wait for a Valley Energy representative to arrive. He or she
will need to enter your home to determine the source of the
odor and inspect your gas equipment.
Do not return to the building until we indicate that it is safe.
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